Client Horror Stories

Today, Caroline Sangal, Life-First Career Coach & Founder of Next Success, joins us to share a Client Horror Story that changed the course of her career forever.

Before transitioning into coaching, Caroline was a highly skilled technical recruiter. One project involved a small, family-owned chemical company that needed a top technical professional to step into a role created by the impending retirement of a senior leader. Caroline was pulled in to help after her firm had already been working the difficult search for over a year.

Then, she remembered someone brilliant, a grad school colleague whose career growth had stalled at a major chemical company. Despite the risk, and even though it meant uprooting his family, he was willing to take the leap. All signs pointed to this being a possible great match.

Caroline guided him through the process, provided all necessary information, and got him in the door. But things took a strange turn — as he arrived for the on-site interview, the company introduced a full psych evaluation as part of their selection process. After months of interviews including another visit where he rearranged important family holiday plans to make it work — they low-balled him with a disappointing offer.

But trust us — it only gets messier from here.

Listen to the full episode to learn how this situation spiraled even further, and how Caroline handled it with resilience and clarity.

Morgan Friedman
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