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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
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Thursday Oct 30, 2025
Thursday Oct 30, 2025
I’m telling you—if you skip this episode, you’re missing half your life. We finally had the chance to sit down with Ken Childs, Private Investigator at Paramount Investigative Services Inc., who got caught in the chaos surrounding the notorious “Crypto Godfather,” Adam Iza.
It all started when Ken made the mistake of taking Adam on as a client. Adam requested full surveillance on someone who had stolen his laptop—an already sensitive case that soon spiraled out of control. Alongside Ken’s company, Adam involved law enforcement and a hired thug, who forcefully recovered the laptop and blew the situation wide open.
When it came time to get paid, things got worse—Ken was never able to collect his retainer. He sued Adam, but that only escalated the madness. Adam dug up Ken’s personal information, began calling nonstop, and even spoofed a terrifying call to Ken’s in-laws in the middle of the night, making them think someone was in danger.
To make matters worse, Adam reversed his AMEX charges for the retainer and accused Ken of wire fraud, causing Wells Fargo to freeze all of his assets. Eventually, the FBI got involved—turning what should have been a routine surveillance job into a legal and emotional nightmare.
Tune in to hear how Ken navigated this harrowing ordeal, what he learned about protecting himself, and how he came out stronger on the other side.
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