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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
Episodes
Wednesday Oct 23, 2024
Wednesday Oct 23, 2024
In this episode, we are joined by John C. Morley, Serial Entrepreneur Engineer, Marketing Specialist, Talk Show Host, and First Responder, for our exciting new episode of Client Horror Stories. John doesn’t only talk about a single client horror story, but three! However, we’re here to give you a quick look into the conversation.
We’re going to start with John’s two-decade-long client who decided to let him go after telling him that John was just squeezing him out for money. After so much back and forth, their relationship ended and the lawyer hired a different person. What sucked is that the new hire pretended to be John while calling a firewall manufacturer just to get through.
If you think that’s a nut case, wait until you hear the rest of what John has to say. Today’s episode is not just a recall; it’s an episode filled with new learnings and realizations to give you a new perspective on how things should be handled.
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