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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
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Monday Dec 06, 2021
Monday Dec 06, 2021
How often do you see a headline like that? Well, that’s because not often we get stories like this. On today’s episode, we have our first ever guest from the finance world: Liz Farr, Founder & CEO of Farr Communications, telling us an incredibly dramatic story, filled with incredible twists and lessons.
Liz’s story takes us back to 15 years ago, when handwritten tax notes and mail filing your returns were not red flags at all… unless they actually were. Apparently, even when you refuse to pay your taxes for 10 years, you might still want the documentation in order to continue developing your tax-avoiding business.
Being a powerful combo that includes horse riding while balloon shooting, IRS agents, vanishing clients, and massive debt, today’s tale has a lot to teach us on retainer costs, gut-instinct listening, and the risk of being too close to the person you are working for.
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